Molly Smith asked:
I have an IBM computer configured with a wireless keyboard, a wireless mouse and a wireless transmitter, and they all cooperate with me very well. But recently my mouse cursor has no response after I changed the battery. Firstly I don’t know what’s going on with it, but the thing I am sure is that my keyboard and mouse have no mechanical problems. Then I try to troubleshoot it.
Above all, I think I should check the installation of the battery. It has been installed correctly and the LED on this optical mouse is in red, so I can confirm that this device is working normally. However, why my mouse still has no response?
Next, with my keyboard, I go to Start – Control Panel – Hardware – Device Manager – Mice and other pointing devices, and check my current pointing device to see if there is an exclamatory mark next to it. Again everything seems very normal there.
Third, I scrutinize all the connecting ports to make sure they are available and all cables have been inserted securely.
Finally, I press the button for wireless signal transmitting on the bottom of the keyboard, when the signal light on the keyboard begins to flicker I press the button for signal receiving on my mouse. After I perform this simple operation, my mouse begins to receive the wireless signal and work properly once again! So the cause of this failure is that I haven’t press the buttons on the keyboard and the mouse in an orderly way when I replace the battery.
Click here for a FREE SCAN to find out your mouse problems!
I have an IBM computer configured with a wireless keyboard, a wireless mouse and a wireless transmitter, and they all cooperate with me very well. But recently my mouse cursor has no response after I changed the battery. Firstly I don’t know what’s going on with it, but the thing I am sure is that my keyboard and mouse have no mechanical problems. Then I try to troubleshoot it.
Above all, I think I should check the installation of the battery. It has been installed correctly and the LED on this optical mouse is in red, so I can confirm that this device is working normally. However, why my mouse still has no response?
Next, with my keyboard, I go to Start – Control Panel – Hardware – Device Manager – Mice and other pointing devices, and check my current pointing device to see if there is an exclamatory mark next to it. Again everything seems very normal there.
Third, I scrutinize all the connecting ports to make sure they are available and all cables have been inserted securely.
Finally, I press the button for wireless signal transmitting on the bottom of the keyboard, when the signal light on the keyboard begins to flicker I press the button for signal receiving on my mouse. After I perform this simple operation, my mouse begins to receive the wireless signal and work properly once again! So the cause of this failure is that I haven’t press the buttons on the keyboard and the mouse in an orderly way when I replace the battery.
Click here for a FREE SCAN to find out your mouse problems!